CHILDREN SERVICES:
Age 0-17 years
Crisis-Responsive, Home-Based Clinical Support
Select-12 Children’s Complex Care delivers high-acuity, nurse-led, personalised care for children and young people with complex, life-limiting, or life-changing health conditions, providing a safe and effective alternative to hospital admission or prolonged inpatient stays.
Our Children Complex Care service is designed to stabilise crises, prevent escalation, and support timely discharge by delivering clinically robust care in the child’s home or placement, while preserving family life, education, and emotional wellbeing.
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We work in close partnership with Children’s Crisis MDTs, ICBs, NHS providers, Local Authorities, and safeguarding professionals to ensure rapid mobilisation, continuity of care, and risk-managed outcomes.
What the Service Delivers
1. Nurse-Led Care:
Paediatric nurses and highly trained support staff
Rapid In-Home Crisis Support
Highly trained children’s nurses and specialist healthcare professionals deliver immediate, compassionately responsive care within the home or placement, providing:
Clinical monitoring and symptom management
Medication administration and escalation planning
Personal care and daily living support
Crisis stabilisation to avoid unnecessary hospital admission
2. Specialist Clinical Interventions
We support children with highly complex medical needs, including:
Tracheostomy, Cough Assist, {NIV} non-invasive ventilator-dependent care
Enteral feeding, TPN, and PEG management
Complex neurological conditions and disabilities
Rare and genetic disorders
Palliative and end-of-life care
All care is delivered in line with evidence-based protocols, individual risk assessments, and safeguarding frameworks.
3. Family involvement for a holistic approach at home
Individually Tailored Care Planning Each child receives a bespoke, outcomes-focused care plan, co-produced with:
The child and family
Referring clinicians and crisis teams
Education and therapy services where required
Plans are dynamic, regularly reviewed, and responsive to changing clinical and psychosocial needs.
4. Whole-Child, Whole-Family Approach
Our model extends beyond medical intervention to support:
Emotional and psychological wellbeing
Social inclusion and education access
Routine, dignity, and developmental milestones
This holistic approach enables children to remain safely within their family and community, even during periods of acute need.
Family Resilience and Respite
We provide structured support to families during crisis periods, including:
Planned and emergency respite Clinical guidance and reassurance
Reduction of caregiver burnout and system strain
This ensures families are supported, informed, and empowered, rather than overwhelmed during critical moments.
COMPLEX CARE— NURSE-LED CARE AT HOME
“Advanced clinical support delivered with dignity, safety and compassion.”
“We specialise in supporting adults and children with complex health conditions — including tracheostomy care, respiratory support, spinal injuries, neurological conditions, and long-term life-limiting illnesses.”
“Our teams are trained to the highest standards, ensuring:
* Safe management of complex medical devices
* 24/7 clinical oversight
* Evidence-based care planning
* Rapid escalation and communication with MDTs
* A fully personalised, outcomes- based approach”
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“At Select-12, our mission is simple — to help you live well, safely, and independently in the place you call home.”
ALCOHOL & SUBSTANCE MISUSE SUPPORT SERVICES
“Recovery is possible. We walk the journey with you.”
“In partnership with local authorities, ICBs, NHS teams and specialist landlords, we create safe, inclusive homes where individuals are empowered to live with independence and purpose.”
We support with:
* 24/7 onsite or outreach support
* Medication management & wellbeing monitoring
* Daily living skills – cooking, budgeting, personal care
* Community integration & social participation
* Education, employment & meaningful activity pathways
* Positive behaviour support (PBS) principles
* Tenancy sustainment and safeguarding”
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“Our approach is person-centred, strengths-based, and built on dignity and choice.
Every individual receives a tailored plan focused on outcomes, independence and quality of life.”
SUPPORTED LIVING SERVICES
Enhancing Community Quality of Life. Delivering Excellence. Transforming Lives.
Who We Support
We provide high-quality, person-centred, supported living services for individuals aged:
18–25 years (transition to adulthood)
25+ adults (long-term and complex support needs)
Our approach focuses on enabling independence, promoting wellbeing, and supporting individuals to live fulfilling lives within their communities.
Our Services
Mental Health Support
We deliver tailored support for individuals experiencing a wide range of mental health needs, including:
Anxiety and depression
Psychosis and schizophrenia
Personality disorders
Dual diagnosis (mental health and substance misuse)
Our support promotes recovery, resilience, and emotional well-being through structured care planning and therapeutic approaches.
Complex Care
We specialise in supporting individuals with highly complex health and care needs, including:
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Acquired Brain Injury (ABI)
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Traumatic Brain Injury (TBI)
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Tracheostomy care and management
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Ventilator support (invasive and non-invasive)
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PEG feeding and nutritional management
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Epilepsy and seizure management
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Spinal cord injuries
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Neurological conditions (e.g., MS, MND, Parkinson’s)
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Physical disabilities and mobility support
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Palliative and end-of-life care
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Continence management and catheter care
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Behavioural support linked to complex needs
Our clinical-led care ensures safety, dignity, and quality of life at all times.
Sensory Impairment Support
We support individuals with:
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Visual impairments and blindness
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Hearing impairments and deafness
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Dual sensory loss
Our services include communication support, assistive technology integration, and environmental adaptations to maximise independence.
Learning Disability Support
We provide tailored support for individuals with:
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Mild to profound learning disabilities
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Autism spectrum conditions (ASC)
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Associated behaviours that may challenge
Our approach is structured, consistent, and empowering—focused on life skills, social inclusion, and independence.
Alcohol & Substance Misuse Support
We support individuals on their recovery journey, including:
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Alcohol dependency
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Drug misuse (including poly-substance use)
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Relapse prevention and harm reduction
Our model integrates recovery-focused support, multi-agency collaboration, and long-term stability planning.
Person-Centred Care
Every individual is at the heart of their support plan. We co-produce care plans that reflect personal goals, preferences, and aspirations.
Outcome-Focused Support
We measure success through meaningful outcomes:Increased independence Improved health and wellbeingSocial inclusion and community engagementSustainable tenancies
Multi-Disciplinary Collaboration
We work closely with:
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Local Authorities
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NHS teams
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Clinical specialists
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Families and advocates
Accommodation Models
We offer flexible supported living options, including:
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Shared supported accommodation
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Self-contained flats
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Specialist adapted housing
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Step-down and transitional placements
All environments are safe, comfortable, and tailored to individual needs.
Quality & Compliance
We are committed to delivering services aligned with:
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CQC regulatory standards
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Safeguarding best practices
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NICE guidelines
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Positive Behaviour Support (PBS) frameworks
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Continuous staff training ensures excellence in care delivery.
Why Choose Us?
Experienced, highly trained support teams
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Specialist expertise in complex care
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Flexible, responsive service delivery
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Strong focus on independence and outcomes
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Proven track record with commissioners
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Referrals & Partnerships
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We welcome referrals from:
Local Authorities
Clinical Commissioning Groups / Integrated Care Systems
Case managers
Giving you peace of mind every day.
We are a health/social care organisation that provide a supported living service to individuals with diverse needs in need of daily care and support such as people with learning disabilities, people with mental health problems, long-term Physical and Sensory Disabilities, Acquired Brain Injuries, individuals with dementia etc. We also support individuals from the Leaving Care teams. We work closely with them to ensure that they can meet their goals, which is based on Person-Centred thinking assessments, person centred planning and a service delivery which takes the person-centred approaches. We have a range of properties across Lancashire. We have highly trained and experienced staff to make sure our standard of care is high.
We do this to ensure a high quality of service and to help our staff with relevant training and career progression in a particular direction. Support workers undergo robust induction training and are QCF framework qualifications. QCF Level 2 Health and Social Care being the minimum requirement.
Team leaders will be supported to undergo QCF Level 3 Diploma in Health and Social care.
SELECT-12 CARE
Outstanding, Select-12 Care services
Select-12 Care, you’ll have a dedicated team of familiar, friendly caregivers, who are expertly trained to deliver the highest level of care that you deserve, 24 hours a day, 7 days a week. Your caregivers will live with you and provide exactly the support you require, such as help getting up in the morning/getting ready for bed at night, keeping up with housework, preparing nutritious and balanced meals, or even socialising and companionship.
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